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The innovation audit can be applied to law departments to identify organizational roadblocks and challenges. A 45-question survey can reveal predictors and indicators for law department innovation.

You get what you measure. A key performance indicator (KPI) for “Strategic Impact” challenges the law department to choose its priorities, show more leadership, offer more resources to corporate business priorities, and re-think its critical competencies for senior counsel.

Corporate counsel are starting to “drive the bus” on the greening of arbitration and procedural efficiency with the recently released “Model Clause for Company Outside Counsel Engagement” from the Campaign for Greener Arbitrations (CGA).

The craze isn't over. On March 14, OpenAI released GPT-4, the latest version of their generative artificial intelligence tool and the backbone of ChatGPT, the clever program that became a worldwide obsession. Competitors are scrambling to put out their own generative AI creations.

It’s never too early or too late to start responding to the Truth and Reconciliation Commission’s calls to action.

This article sets out a Critical Success Factor and three indicators for planning. Five causes of the failure to implement plans are listed. Bossidy and Charan’s seven insights into the execution of plans and work are practical. A case study details one way to organize and execute a multi-faceted business plan for a law department.

Leveraging technology to create greater value, however, requires a shift in thinking about regulatory oversight. Gone are the days of enough resources and time to monitor every aspect of compliance. The reality of any quality control program is that regulation and policy rarely move at the pace of crisis. To keep up with what feels like regularly recurring climate disasters, innovative regulatory tools are needed along with the following paradigm shifts.

Workplace harassment continues to pose immense risks to Canadian workers thus placing a responsibility on employers to effectively handle complaints and investigations. How do you develop a well-researched investigation policy and process for your organization?

Difficult conversations are an unavoidable fact of life. If you have ever been in a relationship (personal or professional), then you’ve had a difficult conversation. It wouldn’t be surprising if you’ve taken actions to avoid these conversations or found them stressful. Often, the experience of a conversation – for both you and the person you’re speaking with – comes down to how the conversation is approached.

50 years ago today I arrived in Canada as a refugee from Uganda. We were accepted quickly and generously by a country where ethnic diversity and pluralism were encouraged. We counted ourselves as lucky.