This article was originally posted on the Canadian Lawyer In-House website on August 2, 2022.
You get what you measure. A key performance indicator (KPI) for “Strategic Impact” challenges the law department to choose its priorities, show more leadership, offer more resources to corporate business priorities, and re-think its critical competencies for senior counsel.
Click here to read the full article.
Richard Stock, M.A., FCG, CMC, is the Managing Partner of Catalyst Consulting (www.catalystlegal.com). He has been working with lawyers for more than 35 years and is now in his 29th year as a legal services management consultant. Richard is a frequent speaker at conferences and publishes in both Canadian Lawyer In House and Legal Business World (Amsterdam). He has completed engagements for law departments in Canada, the US, Australia, the Middle East and Europe since 1994.